Player Welfare — 18+ Platform

Responsible Gaming at 111det

At 111det, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. This page outlines every tool and resource available to help you stay in control of your play on Bangladesh's premier online gaming platform.

18+ Strictly Enforced
Self-Exclusion Available
Deposit Limits
Time-Out Features
24/7 Support
Your Wellbeing Comes First
Gaming is entertainment.
Know your limits. Play safe.
If gambling is causing you distress, please reach out immediately.

Contact the 111det support team 24/7 via Live Chat or email at [email protected]. Our team is trained to assist players who feel their gambling may be becoming a problem. You can also activate a self-exclusion from your account dashboard at any time — it takes effect immediately.

Our Commitment to Responsible Gaming

111det operates as Bangladesh's leading online casino and sports betting platform, and with that position comes a genuine responsibility to protect every player who chooses to enjoy our services. Responsible gaming is not a legal checkbox for us — it is a core part of how 111det is built, operated, and continuously improved.

We provide a comprehensive suite of player protection tools that are available directly from your account dashboard, at no cost, and without any waiting period. Every registered 111det player — whether you primarily enjoy cricket betting on BPL and IPL matches, live casino tables from Evolution Gaming and Ezugi, or slot titles from Pragmatic Play and NetEnt — has immediate access to these controls at all times.

This page explains each tool in detail, describes the warning signs of problem gambling, provides a brief self-assessment guide, and tells you exactly how to contact our support team if you need help. We encourage every player to read this page in full, regardless of whether you currently feel your gaming is in any way problematic.

18+ Age Restriction — Strictly Enforced

The 111det platform is exclusively for adults aged 18 years and above. This is a firm rule with no exceptions. We apply age verification checks at registration and may request documentary evidence — including a copy of a National Identity Card, passport, or other government-issued document — at any point during a player's account lifecycle.

Any account found to belong to a person under the age of 18 will be closed immediately, all gaming activity will be voided, and any deposited funds will be returned to the originating payment method (bKash, Nagad, Rocket, or Upay) where technically possible.

Parents and guardians in Bangladesh who are concerned that a minor may have accessed the 111det platform are strongly encouraged to contact our support team at [email protected] without delay. We will investigate and act swiftly.

Parental Controls Reminder: If you share a device with younger family members, we recommend enabling device-level parental control software to prevent access to online gaming platforms. 111det cannot be held responsible for unauthorised access by minors when device-level controls are not in place.

Responsible Gaming Tools Available at 111det

Every 111det player can activate the following tools directly from their account settings. None of these tools require approval from our team — they take effect as soon as you apply them. If you need assistance activating any tool, our 24/7 Live Chat support team can guide you through the process step by step.

Deposit Limits

A deposit limit allows you to set a maximum amount that can be deposited into your 111det account over a defined time period. You can choose from daily, weekly, or monthly deposit limits, with amounts denominated in BDT. Once a deposit limit is set, it cannot be increased until the cooling-off period for that limit has elapsed — this is intentional, and designed to prevent impulsive increases in the heat of the moment.

To set a deposit limit, navigate to Account Settings > Responsible Gaming > Deposit Limits in your 111det dashboard. Reductions to your existing deposit limit take effect immediately.

Loss Limits

A loss limit caps the total amount you are permitted to lose across all 111det products — including cricket betting, live casino, slots, and other games — within a chosen time frame. If your net losses reach the limit you have set for that period, further betting and gaming will be suspended until the period resets or you adjust the limit downward. As with deposit limits, increases to a loss limit are subject to a mandatory cooling-off period.

Session Time Limits

A session time limit allows you to set a maximum duration for each gaming session. When your session reaches the time limit you have defined, you will receive an on-screen notification and the option to log out. This tool is particularly useful for players who find that time passes quickly while gaming and wish to maintain a healthier balance between gaming and other daily activities.

Reality Checks

Reality check notifications are periodic on-screen alerts that appear while you are active on the platform. Each alert displays how long you have been logged in, how much you have deposited and wagered during that session, and your current net win or loss position. Reality checks are available at intervals from every 15 minutes up to every 2 hours. They are designed to provide a factual, unemotional snapshot of your session so you can make an informed decision about whether to continue playing.

Time-Out (Short-Term Break)

If you feel you need a short break from gaming but do not wish to permanently close your account, a time-out allows you to suspend your 111det account for a defined period: 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. The time-out period runs in full and cannot be reversed once activated. At the end of the time-out period, your account will automatically reactivate.

Self-Exclusion (Long-Term Exclusion)

Self-exclusion is the most comprehensive responsible gaming tool available at 111det. When you activate self-exclusion, your account is permanently suspended for a minimum period of six (6) months. During the exclusion period, you cannot access your account under any circumstances — there is no early reversal option. After the minimum exclusion period has elapsed, reinstatement requires a formal written request and a mandatory 24-hour cooling-off period before access is restored.

Self-exclusion can be requested at any time by contacting the 111det support team via Live Chat or email. The exclusion takes effect within one (1) hour of your request being confirmed.

Tool Takes Effect Reversible? Status
Deposit Limit Immediately (reductions) / After cooling-off (increases) Yes — after cooling-off period Active
Loss Limit Immediately (reductions) / After cooling-off (increases) Yes — after cooling-off period Active
Session Time Limit Next login session Yes — at any time Active
Reality Check Alerts Current session Yes — at any time Active
Time-Out (24h–30 days) Immediately No — runs in full Instant Lock
Self-Exclusion (6+ months) Within 1 hour of request No — minimum 6 months Instant Lock

Recognising the Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always immediately obvious — even to the person experiencing it. The following are recognised warning signs that gambling may be shifting from a recreational activity to a harmful one. If you recognise several of these patterns in your own behaviour, we strongly encourage you to take action now by activating a time-out, setting a deposit limit, or contacting the 111det support team.

  • Spending more money on gaming than you originally planned or can comfortably afford
  • Chasing losses — continuing to bet in an attempt to recover money that has already been lost
  • Borrowing money, selling possessions, or neglecting bills and financial obligations to fund gaming
  • Feeling anxious, irritable, or restless when you are not able to access the platform
  • Concealing the extent of your gaming activity from family members or close friends
  • Gaming for longer periods than intended, or finding it difficult to stop once you have started
  • Neglecting work, study, family responsibilities, or other important areas of life due to time spent gaming
  • Using gaming as a primary way to cope with stress, loneliness, grief, or other emotional difficulties
  • Making repeated unsuccessful attempts to reduce or stop gaming
  • Experiencing financial difficulties, relationship conflicts, or mental health challenges that are directly linked to gaming behaviour

Quick Self-Assessment

The following questions are designed to help you reflect honestly on your current relationship with gaming. There are no right or wrong answers — this is a private self-check for your own benefit. If you answer "Yes" to three or more of these questions, we recommend reaching out to the 111det support team or activating a responsible gaming tool today.

How Is Your Gaming Right Now?

Q1 Have you gambled with money that was set aside for essential expenses such as rent, food, or utilities in the past month?
Q2 Have you ever felt the need to increase the size of your bets in order to maintain the same level of excitement?
Q3 Have you tried to cut down or stop gambling and found it difficult or impossible to do so?
Q4 Have you lied to or hidden your gambling activity from someone close to you in the past three months?
Q5 Has gambling caused you significant stress, anxiety, guilt, or feelings of hopelessness?
Q6 Have you returned to gaming the day after a loss with the intention of winning back what you lost?
Answered "Yes" to 3 or more? Please consider taking a break using our Time-Out or Self-Exclusion tool, or contact our support team at [email protected] for a confidential conversation about your options. You are not alone, and help is available.

Getting Help — Contact 111det Support

Our support team is available around the clock, every day of the year, and is trained to handle responsible gaming conversations with empathy, confidentiality, and practical guidance. Whether you want to activate a self-exclusion, discuss setting deposit limits, or simply talk through concerns about your gaming habits, the 111det team is here to help — without judgment.

All responsible gaming requests are treated as high priority and are processed before general account queries. If you contact us via Live Chat and indicate that the matter concerns responsible gaming, you will be connected directly to a trained member of our player welfare team.

Reach Our Support Team

Available 24/7, every day of the year. Responsible gaming requests are treated as top priority.

Live Chat: Available on platform 24/7
Response Time: Under 4 hours (email), instant (Live Chat)
Serving: All players across Bangladesh

Tips for Keeping Gaming Enjoyable

The vast majority of 111det players enjoy cricket betting, live casino, and slots purely as a form of entertainment alongside other leisure activities. The following practical tips are designed to help you maintain that healthy, enjoyable relationship with gaming over the long term:

  • Set a budget before you play — decide in advance the maximum amount you are comfortable spending, and treat it as the cost of entertainment rather than an investment.
  • Use deposit and loss limits proactively — setting limits before you feel you need them is the most effective way to maintain control. Do not wait until a problem arises.
  • Take regular breaks — use the session time limit tool to schedule breaks, and step away from the platform regularly, especially during long cricket matches or extended live casino sessions.
  • Never chase losses — accepting that losses are part of gaming is essential. Chasing losses by increasing bet sizes or making unplanned deposits is one of the clearest paths to problem gambling.
  • Avoid gaming when emotional — gaming while stressed, upset, tired, or under the influence of alcohol leads to poor decisions and reduced enjoyment. The platform will still be here when you are in a better headspace.
  • Balance gaming with other activities — whether it is spending time with family in Dhaka or Chittagong, watching the Bangladesh Tigers play a live match, or enjoying Eid celebrations, keep gaming as one part of a varied and fulfilling life.
  • Keep track of time and money spent — regularly review your transaction history in your 111det account to maintain an accurate, objective picture of your gaming expenditure.
18+
Adults Only
Gambling is for entertainment purposes only. Never gamble with money you cannot afford to lose.
Key Facts
  • All tools are free and instantly accessible
  • Deposit limit reductions take effect immediately
  • Self-exclusion activates within 1 hour
  • Support team available 24/7 in Bangladesh
  • All responsible gaming requests are confidential

Our Player Protection Commitments

111det's responsible gaming framework is built around six core commitments to every player on the platform.

Strict 18+ Verification

Every new 111det account undergoes age verification. Accounts that cannot confirm the player is aged 18 or above are closed immediately, with funds returned to the originating payment method.

Flexible Deposit Controls

Set daily, weekly, or monthly deposit limits in BDT directly from your account settings. Reductions take effect immediately — no waiting period, no approval required.

Instant Self-Exclusion

Request a self-exclusion via Live Chat or email at any time. Your account will be locked within one hour and remain inaccessible for a minimum of six months with no reversal option.

Session Time Limits

Define a maximum session length before you start playing. When the limit is reached, 111det will alert you and prompt you to log out — helping you maintain a healthy balance in daily life.

Reality Check Notifications

Periodic in-session alerts give you a factual snapshot of your time played, amount wagered, and net win/loss position — keeping you grounded and informed during every gaming session.

24/7 Welfare Support

Our player welfare support team is available around the clock via Live Chat and email. All responsible gaming conversations are handled with full confidentiality and no judgment.

Play Smart. Play Safe. Play at 111det.

When you are ready to return to the platform, explore our full range of cricket betting, live casino tables, and slot games — all on a platform built with your safety in mind.